How I Work
Every engagement starts with discovery. The build follows the problem, not a template.
The Process
Pre-Approach Research
Before we talk, I research your business, your industry, and what's likely broken. I arrive with 2–3 hypotheses, not a pitch. You're not explaining your business from scratch.
Discovery Conversation
60–90 minutes. I validate or kill the hypotheses, dig into how your operation actually runs, and find the real problem. Most clients say this conversation alone is worth something.
Proposal
A written proposal with tiered options, fixed price, and clear scope. Delivered within 48 hours. No vague estimates. No hourly billing. You decide what you want built.
Build
4–12 weeks depending on scope. Milestone-based. You see progress as it happens, not when everything is done. I handle architecture, design, implementation, testing, and deployment.
Launch + Handoff
Training, documentation, and a handoff session. You own the system. Ongoing support is available if you want it. But you have everything you need to run it yourself.
What I Build
Professional Website
A clean, credibility-first marketing site. 4–6 pages: home, services, team, contact. CMS-managed so your team can update content without a developer. Mobile-optimized, SEO-ready.
Digital Office
Everything in the Professional Website, plus an internal operations hub: SOP library, project and client tracker, staff portal with role-based access, and a live database. The system your team opens every morning instead of email and spreadsheets.
Automation Layer
The Digital Office extended with a scoped automation layer. Document intake and extraction, automated report generation, client workflow automation. Always scoped after the foundation is in place. The automation is only as good as the system it runs on.
Who This Is For
Industry-agnostic. I qualify by problem, not by vertical. If your operation is manual, your website doesn't reflect your quality of service, and you're a 3–20 person professional firm. That's the filter. Current and past experience spans insurance (8 years), accounting, construction, sport psychology, academic research, and more.
After Launch
Ongoing support is available after delivery: hosting and maintenance, content support, or active feature work. Most clients start with maintenance and scale up if they need it.
Every engagement starts with a conversation.
Not a quote form. Not a package picker. A real conversation about what you need.
Get in touch